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PLEASE USE THE FOLLOWING LINK FOR A PRINTABLE VERSION:
PreListingPacket.pdf
Seller’s
Package
Especially for:
Mr. & Mrs. Seller
Another Personal Service by:
Carin S. Nguyen
Dear Sellers:
Thank you for giving me the opportunity to introduce myself and present my professional Real Estate service.
I trust you will find the information provided in the Pre-Listing package helpful in understanding the process of selling your property.
Please take the time to read this information, so you will feel comfortable knowing something about the professional you will hire and the plan of action I will implement to obtain the sale of your property at the highest possible price.
I look forward to providing you with an unusually high level of service and commitment giving you a new definition of results in the real estate industry. After all, it’s your satisfaction that defines my success.
Sincerely,
Carin S. Nguyen
ABOUT
CARIN S. NGUYEN
BUYER AND SELLER AGENT
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Positive, Enthusiastic and lots of Energy.
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Full time Real Estate Professional.
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Specializing in Maricopa County.
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National Association of Realtors.
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Member in Good Standing Arizona Regional Multiple Listing Service.
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Coached by # 1 North American Real Estate Coaching Company.
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Graduate of REALTOR Institute (Advanced Education Program)
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Multi-million dollar Producer
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Member of Masters of Real Estate Society
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Top Producer-DPR Realty, LLC (top 1% of over 1500 agents)
MISSION STATEMENT
To sell your property as quickly as possible and to obtain the highest price possible for my clients.
My Personal Commitment to You |
Integrity
Whether you are a home seller, home buyer or another sales associate, every decision reflects the strict code of ethics I adhere to and have committed to as a Realtor.
Honesty
I am legally bound by my fiduciary responsibility with both my sellers and buyers to provide “honesty, integrity, and the utmost of care.”
Communication
I will exceed your expectations and make sure all of your questions are answered within a 24-hour period. I will strive to return your phone calls and emails within a 4-hour period and will provide you with communications and updates per your direction and discretion.
Partnership
Together we will attack challenges with creative solutions that protect your interests and support your highest priorities.
Knowledge
The real estate industry is constantly evolving. Being informed and up-to-date on contracts and disclosures are key factors in ensuring a closing on time. However, what is perhaps most important to you is my knowledge and guidance which protects you from potential default and future litigation.
Professionalism
I pride myself as a professional REALTOR with a responsive, communicative, proactive work ethic and practice. Because of this high standard, buyers, sellers and industry professionals have all come to respect and look forward to working with me.
It is truly my pleasure to represent you in the sale or purchase of your next property.
Did you know that behind the scenes in one single transaction your Real Estate Consultant will contact, schedule, coordinate, oversee and negotiate with nearly 40 people on your behalf?
- Buyer or Agent
- Seller or Agent
- Listing or Selling Agent
- Showing Secretaries
- MLS Coordinator
- Utility Companies – Bill Copies
- Advertising Copy Representatives
- Lender – Pre-Qualification
- Lender – Loan Application
- Lender – Loan Payoffs
- Loan Processor
- Loan Originator
- Underwriter
- Title Insurance Company Examiner
- Title Insurance Company Closer
- Appraiser – Initial Appraisal
- Appraiser – Final Inspection
- Surveyor
- Attorneys and CPA’s
- Homeowner’s Insurance Agent
- Homeowner’s Association Manager
- Contractor – Bids
- Plumbing, Heating, etc. – Bids
- Home Repair Meetings with Contractors
- Home Inspector
- City Inspectors – New Construction
- Radon Inspectors
- Septic Inspector
- Septic Pumping
- Well Inspector
- Real Estate Assistants & Support Staff
- Real Estate Company Closing Coordinators
- Assessor’s Office – Tax Information
- Family Members and Friends
- Movers
- Tenants
- Real Estate Management Companies
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How Buyers Find Their Home |

Source: The 2003 National Association of REALTORS® Profile of Home Buyers & Sellers
Targeting Buyers for Your Home!
Professional References:
Guillermo Loaiza, Loan Officer, Chase Mortgage: 623-570-3080
Jimmie Munoz, Loan Officer, Intellichoice Mortgage: 602-305-8706
Michael Schuette, Inspector, Alta Vista: 480-816-8552
Shawn Shoucair, Owner, 1st Choice Home Inspection: 480-777-5564
Kimberly Malmose, Escrow Officer, Fidelity Title: 623-584-4363 (Surprise)
Susan Gilbert, Escrow Officer, Premier Title: 623-792-2140
Israel Navarro, Escrow Officer, Guaranty Title: 602-265-6156
David Johansen, Appraiser, Jarnagin Appraisal: 602-230-8020
Lula Smith, Insurance Broker, State Farm: 602-232-0793
Doug Silver, Insurance Broker, ANPAC: 480-704-2122
Howard Zipser, CPA, Howard M. Zipser, P.C.: 602-263-5571
Debbie Yancey, Escrow Officer, Fidelity Title: 623-344-3121 (Glendale)
My Five Steps to Get Your Home Sold |
1. My Listing Process
I will. . .
1. Prepare a Competitive Market Analysis of your home.
2. Determine the best possible price in today’s market.
3. Complete and review the listing agreement with you.
4. Prepare your home for sale. I will spend as much time as needed going over the entire property with you, both inside and outside. I will make a list, with you, of suggestions and recommendations about your home so that it will be seen at its highest perceived value while competing in the marketplace.
5. Install lockbox, brochure box and our exclusive “For Sale” sign.
2. My Marketing Process
I will. . .
1. Office Tour: Schedule a tour of your home for the agents that do business in the area around your home.
2. The Multiple Listing Service: Professionally represent your home to the MLS. As a result, your home will be exposed to every agent in the Greater Metro Phoenix area.
3. Flyers: Professionally create, produce and distribute a flyer for local real estate offices and general advertising purposes.
4. Just Listed Postcards: Professionally create, produce and distribute just listed postcards to the surrounding neighborhood to promote your property.
5. Internet: Expose your home to millions of potential Buyers through the following internet sites:
www.realtor.com,www.dprhomes.com, www.soldbycarin.com, www.realtytimes.com,www.favoriteagent.com, www.homegain.com,www.homepages.com, www.azcentral.com,www.googlerealestate.com, www.trulia.com,www.oodle.com,www.vast.com & www.edegio.com
6. Property Website: I will create a website for your listing using the address as a domain name.
7. Digital Marketing Plan: Knowing that Buyers are searching the internet for pictures and tours, I will submit your home for a Virtual Tour as well as enhancing all websites with multiple pictures of your home.
8. Front Range Advertising: Although advertising sells a very small percentage of homes on the market, I occasionally feel that a well placed ad may be beneficial in the sale of your property. We will discuss ads on an individual basis.
9. Home Protection Plan: A home warranty can go a long way toward enhancing the marketability of your property by building Buyer confidence and peace of mind. I will encourage you to investigate the benefits.
10. Relocation: Your property will gain exposure to Buyers who may be moving to this area.
11. Agent Rapport: I strive to motivate agents to show your property through my own personal contacts. I constantly work to maintain a high rapport with the working agents in our area.
3. My Communication With You
I will . . .
1. Keep my communication with you honest and will not tell you something just because you want to hear it.
2. Verbally keep in touch at least once a week as my work for you progresses.
3. Provide a written summary every month and provide a 24-hour personal website to fully inform you of all facts of the progression of your property: what I’ve accomplished, marketing, feedback, etc.
4. Be available when contacted, to present any offer that is written on your property.
5. Qualify all purchasers to the best of my ability.
6. Keep current on market conditions so I can provide you with sound advice when considering an offer.
4. Closing Your Transaction
I will . . .
1. Constantly keep you informed as to the progress of your sale from the time of signing until the closing.
2. Work hard to handle any situation that may arise with mortgage companies, title companies, appraisers, underwriters, inspectors, purchasers and other agents during the time your property is under contract.
3. Be present at your closing. This is what we’ve worked to achieve and you’d better believe I’ll be there!
5. My Follow-Up
I will . . .
1. Be available during those post-closing days when you’ll be having questions and concerns.
2. Be following up on your transaction after you’ve moved on. This includes being on my exclusive mailing list, not to mention an occasional phone call just to see how it’s going.
These are the steps I will take for you to help you achieve your goals. When and only when you have received the proceeds from the sale of your home, do I receive payment for my services. I look forward to serving you.
Setting the proper asking price for your home is the single biggest factor that will determine the success or failure of your home sale.
The consequences of making the wrong decisions are painful. If you price your home too low, you will literally give away thousands of dollars that could have been in your pocket.
Price it too high, and your home will sit for months, developing the reputation of a problem property (everyone will think that there is something wrong with it).
Failure to understand market conditions and improperly pricing your home can cost you a bundle or cause your home not to sell….preventing you from achieving your goal.
I Won’t Let This Happen To You!
Utilizing the latest computer technology and my in depth knowledge of the market, I will analyze current market conditions in combination with your personal time requirements to identify the correct price range for your home.
You can’t afford any “guesswork” in this critical step.
Benefits of Proper Pricing
FASTER SALE:
The proper price gets a faster sale, which means you save on mortgage payments, insurance, and other carrying costs.
LESS INCONVENIENCE:
As you know, it takes a lot of time and energy to prepare your home for showings; keeping the property clean, making arrangements for children, and generally altering your lifestyle. Proper pricing shortens market time.
INCREASED SALESPERSON RESPONSE:
When salespeople are excited about a property and its price, they make special efforts to contact all their potential buyers and show the property whenever possible.
EXPOSURE TO MORE PROSPECTS:
Pricing at market value will open your home up to more people who can afford it.
BETTER RESPONSE TO ADVERTISING:
Buyer inquiry calls are more readily converted into showing appointments when the price is not a deterrent.
HIGHER OFFERS:
When a property is priced right, buyers are much less likely to make a low offer, for fear of losing out on a great deal.
MORE MONEY TO SELLERS:
When a property is priced right the excitement of the market produces a higher sales price in less time. You NET more due to the higher sales price and lower carrying costs.
Obstacles to Proper Pricing
Incompetent Agents
Who will accept a listing at any price the seller puts on it.
Neighbors
Who lead the seller to believe they got more for their house than they actually did.
Inflationary Times
That causes prices to go up rapidly because of economic factors.
Recessionary Times
That causes prices to go down because of adverse economic conditions.
The Market
When drastic changes in supply and demand alter a homes worth.
Loss of Perspective
Due to the seller being emotionally involved and losing their objectivity.
Need for a Certain Amount of Cash
Has nothing to do with value no matter how important the reasons.
Dangers of Overpricing
Many potential buyers won't even look, thinking it's out of their range.
Those buyers who do look are shopping by comparison, and looking at your home may convince them to make a bid on different property.
Since an appraisal is often required in financing a property, it's futile to price a property for more than it's worth.
Often the first question buyers ask is, “How long has it been on the market?” Properties left on the market for extended periods of time usually become "shopworn" which causes many to believe something's wrong with it.
Overpricing tends to dampen the other salesperson’s attitude, making it less likely to be shown.
Overpricing lengthens marketing time, and invariably results in a lower selling price than would have been otherwise obtained.
Contracts and Negotiation |
When an offer is presented on your home, you will have three basic choices in deciding how to respond:
1. Accept the offer.
2. Reject the offer.
3. Make a counter offer (called a “counterproposal”).
Together we will thoroughly analyze the offer. We will discuss its strengths and weaknesses and determine whether or not it meets your primary goals. After scrutinizing the entire contract, I will share my recommendation, and then you will decide how to respond.
This is where a professional, competent agent can be worth their weight in gold, because having the right wording or contingency clause in the contract can mean the difference between a smooth transaction and a messy court battle.
Being intricately familiar with real estate contracts, I know how to protect your best interests. My experience in contract negotiation will benefit you.
What My Past Clients Have Said… |
“Move The Household Across The Country to Phoenix: $10,000 Price of New House in Phoenix: $600,000 Having a Realtor who Really, REALLY Knows Your Needs: PRICELESS.”
~David & Melissa Kahn, Mason, OH to Goodyear, AZ
“We found Carin through one of her real estate magazine ads and as first time buyers she really made us feel comfortable with everything that was happening. She gave us that fuzzy feeling & really took care of us throughout the process. The comfort level was there, because there was never an, "I don't know" statement. She always had a good answer for all of our questions, even the silly ones.”
~Zachary Crocker & Ashley South
Goodyear, AZ
“Thanks for the terrific job you did for us! We appreciate it more than you know. We will definitely sing your praises and recommend you to anyone we know that wants to sell a house.”
~Kevin & Joyce Hawkins
Litchfield Park, AZ
“We were referred to Carin after several months of having our home on the market with another agent. We listed the home with Carin at the same price it had been listed at with the previous agent and with 50,000 plus homes on the market she was able to get our home under contract in less than a week and get it closed in less than 30 days! She did what the others couldn’t!”
~Jeff & Yvonne Wood
Litchfield Park, AZ
“I WANT TO BE YOUR REALTOR!”
RECENT SALES
Address List Price Sold Price Sold By
17361 W. Lincoln St $440,000 $432,675 Carin Nguyen
11721 W. Cocopah St $399,200 $395,000 Carin Nguyen
30319 W. Whitton Ave.$340,078 $340,078 Carin Nguyen
13613 W. Avalon Dr $339,000 $339,000 Carin Nguyen
22925 W. Hopi St $318,734 $305,400 Carin Nguyen
19307 W. Flower St $299,900 $292,000 Carin Nguyen
6743 N. 75th Dr $289,800 $286,000 Carin Nguyen
18061 N. 91st Dr. $274,850 $270,000 Carin Nguyen
12818 W. Fairmount $270,000 $262,000 Carin Nguyen
8133 W. Hilton Dr $265,000 $268,500 Carin Nguyen
11522 W. Bermuda Dr $249,900 $245,000 Carin Nguyen
13789 W. Vernon Ave $239,500 $237,500 Carin Nguyen
10949 W. Griswold Rd $219,800 $221,650 Carin Nguyen
7230 S. 42nd Lane $219,800 $219,800 Carin Nguyen
13644 W. Keim Dr $214,736 $215,000 Carin Nguyen
RECENT TRANSACTIONS
Address Price Sold By
13609 W. Denton St $900,000 DPR Realty, LLC
12922 W. Solano Dr $790,000 DPR Realty, LLC
12721 W. San Miguel Ave $662,500 DPR Realty, LLC
8248 W. Hatfield Rd $580,000 DPR Realty, LLC
26107 N. 85th Lane $501,000 DPR Realty, LLC
7351 W. Solano Dr $474,000 DPR Realty, LLC
9126 W. White Feather Ln $469,900 DPR Realty, LLC
12343 W. Hazelwood St $387,000 DPR Realty, LLC
8983 W. Citrus Way $309,000 DPR Realty, LLC
7925 W. Frank Ave $303,000 DPR Realty, LLC
11560 W. Lincoln St $299,900 DPR Realty, LLC
11119 W. Dana Lane $258,000 DPR Realty, LLC
9911 S. 183rd Lane $255,000 DPR Realty, LLC
16072 W. Grant St $255,000 DPR Realty, LLC
14089 W. Brookridge Ave $242,000 DPR Realty, LLC
11453 W. Cambridge Ave $229,000 DPR Realty, LLC
Carin S. Nguyen Sells Homes!
My Objectives are the following:
1. To assist in getting as many qualified buyers as possible into your home until it is sold.
2. To communicate the results of our activities to you weekly.
3. To assist you in negotiating the highest dollar value…..between you and the buyer.
The Listing Plan of Action
The following are the steps I take to get a home Sold…. The “Pro- Active Approach”:
1. Submit your home to our local Multiple Listing Service.
2. Price your home competitively… to open the market vs. narrowing the market.
3. Promote your home at the company sales meeting.
4. Develop a list of features of your home, for the brokers to use with their potential buyers.
5. Suggest & advise as to any changes you may want to make in your property to make it more saleable.
6. Constantly update you as to any changes in the marketplace.
7. Prospect 2 hours per day and talk to 20 people per day, looking for potential buyers.
8. Contact over the next seven days…my buyer leads, sphere of influence and past clients or their referrals and prospective buyers.
9. Add additional exposure through a professional sign and lock-box.
10. Whenever possible pre-qualify the prospective buyers.
11. Keep you aware of the various methods of financing that a buyer might want to use.
12. When possible, have the cooperating broker in the area tour your home.
13. Create flyers for in-home kiosk.
14. Set-up message for pre-recorded 800# info line- available 24/7 at 1-800-783-7039.
15. Create Customized Website for property- example: www.7845pershing.com.
16. Set up owner's website to track progress & view updates on all activities.
17. Place ad in Homes & Land Real Estate Magazine & www.HomesandLand.com.
18. Place ad in The Real Estate Book & www.RealEstateBook.com.
19. Download listing to www.SoldByCarin.com to receive traffic from Yahoo Real Estate & 10 other traffic driven sites.
20. Create Showcase listing on www.REALTOR.com.
21. Set up HomeFeedback.com account.
22. Create & upload virtual tour.
23. Submit to www.Homepages.com website.
24. Email/notify buyer & relocation databases (over 200 prospects).
25. Notify the Top 25 agents of the new listing.
26. Schedule property for tour with 10-12 top producing agents.
27. Mail 'Just Listed' flyers to neighborhood.
28. Conduct a “blitz day” at the local Chase Bank branches.
29. Follow-up on the salespeople who have shown your home…for their feedback and response.
30. Assist you in arranging interim financing…if necessary.
31. Represent you on all offer presentations….to assure you in negotiating the best possible price and terms.
32. Handle all follow-up upon a contract being accepted…all mortgage, title and other closing procedures.
33. Deliver your check at the closing.
The Market Value Of Your Home Is Determined In Several Ways:
The TRUE market value of your home IS:
What a buyer is willing to pay for the property - TODAY!
- Based on today’s market
- Based on today’s competition
- Based on today’s financing
- Based on today’s economic conditions
- Based on the buyers perception of property condition
- Based on location
- Based on normal marketing time
The TRUE market value of your home IS NOT:
- What you “have in it”
- What you “need out of it”
- What you “appraised” for
- What you heard your neighbor’s house sold for
- What it is insured for
- Etc.
As a Seller you control:
- The price you ask
- The condition of the property
- Access to the property
As a Seller you do not control:
- Market conditions
- The motivation of your competition
- Value
Warning Signs:
- AGENT elimination- if agents are not previewing, or if they preview but do not show it to their buyers, they are eliminating your property.
- BUYER elimination- if your home is being shown with no results (offers), buyers are finding better properties in your price range.
- In either case, this is an indication that your home is not priced at current market value.
REMEMBER: Price Overcomes All Objections!
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